Pandemic - (Covid 19)
Pandemic (Covid 19) - Changeover procedures will be amended during a pandemic - full details can be found below. Guests should be aware they will be required to strip all beds and place all linen, towels etc in sealed bags and will need to ensure all bins are emptied and rubbish placed in the exterior waste bins by the front door, prior to departure.
Guests must be free of all covid19 (or pandemic) symptoms for 14 days prior to arriving at Wagtails and should they display any of these symptoms during their stay they must seek NHS medical advice and vacate Wagtails immediately - they must also immediately contact the owners, by phone, to clarify departure arrangements and to ensure they have adequate time to put additional cleaning protocols in place. Failure to do so may result in additional expenses & cleaning costs which will be passed on to the guest.
Guests are strongly advised to take out independent holiday insurance at all times and should claim for any losses due to Covid 19/pandemic through their insurer.